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Privacy Policy

Quest Snow Centre understands how important the privacy of personal information is to our users. We understand that your privacy matters and we respect your privacy choices.

Quest Snow Centre understands how important the privacy of personal information is to our users. This Privacy Policy will tell you what information we collect about you and about your use of and its services. It will explain the choices you have about how your personal information is used and how we protect that information. We urge you to read this Privacy Policy carefully.

This Privacy Policy applies to Web sites owned and operated by Quest Snow Centre that are intended for use by consumers (non-professionals) for non-commercial personal, family or household purposes, including and including the mobile optimized versions of these sites (we refer to these sites collectively as the “Quest Group Web Sites”).

References to “Quest Snow Centre” mean Little Vega Ltd, including any company that Little Vega Ltd controls (for example, a subsidiary thatLittle Vega Ltd owns). Quest Snow Centre may share information among its subsidiaries or web sites that it owns or controls, but information collected under this Privacy Policy is always protected under the terms of this Privacy Policy.


Information Collected About You

We may collect “Personal Information” about you – such as your name, address, telephone number, email address or health information – in the following ways:

  • When you order any of our products on our web sites, social media profiles, or apps;

  • When you sign-up for newsletters or other communications from;

  • When you participate in an online survey; or

  • When you provide personal information in a community area or other public forum.

  • We may collect “Non-Personal Information” – information that cannot be used to identify you – via Cookies, Web Beacons, mobile device applications and from external sources, even if you have not registered with or provided any Personal Information to Quest Snow Centre.


Non-Personal Information

Even if you do not register with or provide any Personal Information to Quest Snow Centre, we collect Non-Personal Information about your use of the Quest Group Web Sites. “Non-Personal Information” means information that we cannot use to identify or contact you. We may also acquire Non-Personal Information about our users from external sources. While you may use some of the functionality of without registration, many of the specific tools and services on the Quest Group Web Sites require that you register with Quest Snow Centre.


Cookies and Web Beacons

We collect Non-Personal Information about your use of the Quest Group Web Sites and your use of other web sites through the use of Cookies and Web Beacons. “Cookies” are small data files that are stored on the hard drive of the computer you use to view a web site. Every computer that accesses the Quest Group Web Sites is assigned a different cookie by Quest Snow Centre. “Web Beacons” are graphic image files imbedded in a web page typically used to monitor activity on a web page and send back to its home server (which can belong to the host site, a network advertiser or some other third party) information from your browser, such as the IP address, the URL of the page on which the beacon is located, the type browser that is accessing the site and the ID number of any Cookies on your computer previously placed by that server.

Third parties under contract with Quest Snow Centre may use Cookies or Web Beacons to collect Non-Personal Information about your usage of the Quest Group web sites, including which health topics you have viewed. These third party advertising service providers may use this information, on our behalf, to help Quest Snow Centre deliver advertising on the Quest Group Web Sites as well as on other sites on the Internet based on your browsing activity on our sites. Quest Snow Centre may further tailor the advertising on these third party sites based on additional Non-Personal Information to the extent known by Quest Snow Centre or these third parties.


What Choices Do I Have?

If you do not want your Personal Information used by Quest Snow Centre as provided in this Privacy Policy, you should not register for our newsletters, make any purchases from Quest Queenstown or use any specific tool or application that collects Personal Information. You may correct, update or review Personal Information you have submitted through email to our support staff. If you have registered and no longer want Quest Snow Centre to use your Personal Information, you should request deletion of your information as described in this Policy.

Most browser software can be set to reject Cookies, and you can opt out of Cookies for several Ad Servers by visiting the Network Advertising Initiative gateway opt-out site.


How Information Collected About You Is Used

We may use information we collect about you to:

  • Administer your account;

  • Provide you with access to particular tools and services;

  • Respond to your inquiries and send you administrative communications;

  • Obtain your feedback on our sites and our offerings;

  • Statistically analyze user behavior and activity;

  • Provide you with more relevant content and advertisements;

  • Conduct research and measurement activities; or

  • Send you personalized emails or secure electronic messages pertaining to your health interests, including news, announcements, reminders and opportunities.

  • We may combine Personal and Non-Personal Information collected by Quest Snow Centre about you, and may combine this information with information from external sources.  Third parties may also use Non-Personal Information in order to display advertising that reflects the interests and preferences of our user community.


Newsletters & Emails to You

At registration and at various times as you use the Quest Group Web Sites, you will be given the option of providing us with Personal Information in order to receive recurring informational/promotional newsletters – such as a newsletter relating to a specific health conditions – via email from Quest Snow Centre. From time to time Quest Snow Centre makes subscriptions to our newsletters available on third party websites. If you sign up for one of our newsletters on a third party site the site will provide us with your Personal Information such as your email address and we may use that information as described in this Privacy Policy as though you had provided it directly to Quest Snow Centre.

You can unsubscribe from a newsletter by:

  • Following the directions included at the bottom of the newsletter.

  • Sending an email request to the address found on the company’s contact page.



Market Research

From time to time, Quest Snow Centre may conduct online research surveys through email invitations, pop-up surveys and online focus groups. When participating in a survey, we may ask you to enter Personal Information. The Personal Information you submit in a survey may be used by Quest Snow Centre for research and measurement purposes, as described in this Privacy Policy, including to measure the effectiveness of content, advertising or programs. When our market research surveys collect Personal Information we will not knowingly accept participants who are under the age of 13.


Emails You Send to Quest Queenstown

This Privacy Policy does not apply to information, content, business information, ideas, concepts or inventions that you send to Quest Snow Centre by email. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an email to Quest Snow Centre without a clear legal disclaimer.


With Whom Do We Share Your Information?

Quest Snow Centre will not disclose any Personal Information about you unless specifically agreed to by you or:

  • To comply with legal requirements, such as a law, regulation, search warrant, subpoena, or court order;

  • To our vendors and suppliers in the course of their provision of products or services to Quest Snow Centre;

  • In the event of a corporate change in control resulting from, for example, a merger, a sale of assets, or bankruptcy; or

  • In special cases, such as in response to a physical threat to you or others.

Quest Snow Centre does not make your Personal Information available to third parties for their marketing purposes.


Disclosures to Quest Snow Centre Operations and Maintenance Contractors

Quest Snow Centre contractors sometimes have limited access to your Personal and Non-Personal Information in the course of providing products or services to Quest Snow Centre. These contractors include vendors and suppliers that provide us with technology, services, data analysis, research, advertising and marketing assistance and/or content for the operation and maintenance of the Quest Group Web Sites. We contractually require that our operations and maintenance contractors: 1) protect the privacy of your Personal and Non-Personal Information consistent with this Privacy Policy and 2) not use or disclose your Personal or Non-Personal Information for any purpose other than providing the limited service or function for Quest Snow Centre.


Disclosures to Third Party Web Sites

Certain content, services and advertisements offered to you through the Quest Group Web Sites are served on, or contain links to, web sites hosted and operated by a company other than Quest Snow Centre (“Third Party Web Sites”). Quest Queenstown does not disclose your Personal Information to these Third Party Web Sites without your consent, but you should be aware that any information you disclose to the other web sites once you access these other web sites is not subject to this Privacy Policy. Quest Snow Centre does not endorse and is not responsible for the privacy practices of these Third Party Web Sites. You should review the privacy policy posted on the other web site to understand how that Third Party Web Site collects and uses your Personal Information. Quest Snow Centre makes an effort to make it obvious to you when you leave our website and enter a Third Party Web Site, either by requiring you to click on a link or by notifying you on the site before you visit the third party site. In addition, if you see a phrase such as “Powered by” or “in association with” followed by the name of a company other than Quest Snow Centre, then you are on a web site hosted by a company other than Quest Snow Centre.


How Do We Secure and Retain Your Information?

We have put in place technical, physical, and administrative safeguards to protect the Personal Information that we collect.

We will retain your Personal Information as long as your account is active or needed to provide you services. At any time you can remove your Personal Information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to Quest Snow Centre from our servers. Quest Snow Centre tools that collect and store Personal Information allow you to correct, update or review information you have submitted by going back to the specific tool, logging-in and making the desired changes. We will also retain your Personal Information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.


Contact Quest Snow Centre

Please send us an email using the Contact Us link at the bottom of every page of our site if you have any questions about this Privacy Policy or the Personal Information we maintain about you.

You can also contact the Quest Snow Centre at:


Quest Snow Centre

27 Shotover Street,

Queenstown, 9300

New Zealand

03 442 4884


Changes to This Privacy Policy


We reserve the right to change or modify this Privacy Policy or any of our tools or services at any time and any changes will be effective upon being posted unless we advise otherwise. If we make any material changes to this policy we will notify you by email (sent to the email address specified when you register) and/or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this website for the latest information on our privacy practices. If you do not accept the terms of this Privacy Policy, we ask that you do not register with us and that you do not use the Quest Group Web Sites. Please exit the Quest Group Web Sites immediately if you do not agree to the terms of this Privacy Policy.

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