Question 1

Can I swap my Skis for a Snowboard and vice versa?

Accepted Answer

Sure thing! See how the other half live…

Question 2

I've never been to the snow. What do I need for my first day skiing or snowboarding?

Accepted Answer

Well skis and snowboards are a good start! You’ll need a waterproof jacket & pants, warm gloves, ski goggles (sunglasses not recommended). Helmets are optional, but highly recommended. The good news is that you can rent all of the above from us. We also stock a range of well priced gloves, goggles, snow socks, beanies & neck warmers to get you set for the mountain.

Question 3

What sort of gear do you have?

Accepted Answer

Our ski fleet features equipment from Atomic, Rossignol & Salomon. Our snowboard fleet features boards from Burton, Salomon, Capita, Nitro, Lib Tech & Gnu, and Burton/Salomon boots & bindings.

Question 4

How often is your gear tuned?

Accepted Answer

After every rental! Got to keep those workshop elves busy…

Question 5

What is the biggest boot size that is available?

Accepted Answer

Our ski & snowboard boots go up to US size 15, and we have a range of extra wide snowboards as well. Make sure you let us know if your feet are on the bigger end of the scale, as quantities can be limited in busy times.

Question 6

What size does your rental clothing go up to?

Accepted Answer

We have ski jackets that go up to 5XL & ski pants up to 7XL

Question 7

What are your opening hours?

Accepted Answer

7.30am - 9.00pm during peak ski season, 7.30am - 8pm early and late season. (Note that these hours are subject to change due to seasonal demand and in the instance of mountain closures).

Question 8

Can I pick up my gear the day before I plan to use it?

Accepted Answer

We would prefer if you do - the last thing we want to do is cut into your precious on-snow time! We're open from 7.30am - 9.30pm daily, and we're happy to kit you out at any time from 1pm onwards the day before your rental starts. Please be aware that during our peak time (4 - 7pm) there are likely to be some delays.

Question 9

What's the best resort in the area?

Accepted Answer

That's a tough one... We love Coronet Peak for it's proximity to Queenstown & variety of terrain, Remarkables for it's terrain parks & spring sunshine, Cardrona for it's friendly vibes & snow quality and Treble Cone for it's stunning views & steep chutes. Try all of them if you can!

Question 10

Do you hire snow chains?

Accepted Answer

Yes we do! however chains cannot be pre-booked, please contact us or see us in-store for daily availability as stock is limited. Remember to take a photo of your tyre size to make sure you get the correct size chains for your car. (tyre size can be found on the sidewall of your tyre)

FAQ